Our patio looks great! Augustine pays such attention to detail and we have now had lots of colors. As you directed they only did the edges of the top patio. Thank you for taking care of the color fading problem and most of all being an honorable company who keeps their word. I’ve let people know how well you honored your warranty and there’s a couple in the neighborhood coming by to see our patio next week as they are trying to decide what surface to do. And possibly one more from book club last night who may call you. Most ladies in my book club went “wow it’s really hard to find a company who keeps their word and honors what they say”. Just saying I think this type of A+ service of making things right gets you more customers because people like us need peace of mind with who we’re dealing with. Have a great weekend. Many thanks. Bonnie Clausen .
5 Stars! It turns out that Sundek had done the original pool deck at our house AND the refresh 10-12 years ago before we moved in. The client relations are super. We had all the options explained, got advice on what worked well and what other clients had not been crazy about, and had an estimate delivered that was reasonable. Installation crew was on time, very careful about cleanliness, and left no mess. Friends have remarked on how good the new pool deck looks. And we are happy too! Good product and super service.
The company delivered on its product on time and took extra care of making sure the proper masking was performed they also took extra care in cleaning up after the job was finished. We are pleased with our new SunDeck.
We’re really happy with the results! They did the work as promised, the estimate was accurate, the workers were polite and helpful.
Excellent job from start to finish! The staff was very professional. They explained their work in great detail. They didn’t leave any questions unanswered.
Professional from start to finish! We contacted Sundek after getting two bids from contractors to stain concrete on a patio remodel. Kevin was on time for our appointment and had everything he needed to provide a bid on the spot. He answered questions, made some suggestions and presented us with 3 alternative bids during our first appointment. That alone saved us week on the project!!!! When the work crew showed up they were professional, efficient and very respectful of our property. Great experience from day one!
More than 5 stars! The company kept me informed everyday about arrival time of the 2 man crew. My concrete is beautiful, the crew are artists.
Sundeck re-stained my driveway and porch after the hail damage they sustained and I couldn’t be happier with the result. I was asked to remove everything off my porch the day of and completely spaced it and these nice gentlemen did it for me with no complaints! They communicated with me every step of the way, were fast, friendly and efficient. I highly recommend Sundeck of Austin and would use them again! My driveway and porch look perfect! Thanks guys!!!! I will give you an update in a year to see if the staining last and I am as happy as I am now.
Dick S. Round Rock, TX – 07/23/2015
Very professional execution…excellent product. Wet weather was an issue in scheduling, but once the rain stopped, the job was completed timely, and the finished product was excellent. Read More
Chris C. Round Rock, TX – 06/09/2015
Great Customer Service and a Great Patio. The company started our patio refinish right before the start of the sequence of rain storms in May. Unfortunately this meant much of the work could not be completed as planned but the company called every day to keep us informed of the status on what could or… Read More
Melissa Y. Pfllugerville, TX -04/20/2015
Excellent – The experience with SunDek was a good one from start to finish. I appreciate the daily calls informing us of the work scheduled for that day. Read More
Pierce B. Austin, TX – 03/25/2015
New Patio/Pool decking – Sundek did a great job on our patio/pool decking. The workmanship along with the design was just what we were asking for. The customer service we received was excellent. We had one small complaint and after we brought it to their attention, the incident was… Read More