Privacy Policy – SundekAustin.com
At SundekAustin.com we’re committed to protecting your privacy. Read on to find out how we collect and use your personal information and how you can exercise your privacy rights.
How to Contact Us
If you have any questions about this Privacy Policy or would like to contact us about another matter, please use our contact form.
Address: 1301 West Industrial Blvd., Round Rock, TX 78681
How we collect your personal data
This Privacy Policy applies to personal data collected by SundekAustin.com in the following ways:
- When you provide your contact details via telephone, online forms, or face-to-face.
- When you sign up to receive the free email newsletter.
- When you provide your phone number and explicitly opt in to receive SMS marketing messages, account notifications, or customer support communications.
The types of personal data we may collect
- Full name
- Company name
- City and state
- Phone number
- SMS opt-in status and message preferences
- Website
- Contact details
- Business description
- Comments
- Image or video file submissions
Our services are not directed at children, and we do not knowingly collect personal information from anyone under 16. We do not collect any special categories of personal data, as defined under the GDPR.
How we use your personal data
| Purpose | Lawful basis for processing |
|---|---|
| To fulfill a query, request for services and/or to administer our services | Performance of a contract or agreement |
| To maintain records of prospective, current and past users | Legitimate Interests |
| To track your use of our website and interaction with newsletters (see our Cookie Policy). | Legitimate Interests |
| To send email newsletters if you have subscribed | Your consent |
About our email newsletters
Our email newsletter is permission-based and sent using Campaign Monitor. You can unsubscribe at any time by clicking the unsubscribe link in any email or emailing us.
Your rights concerning your personal data
You have the right to access, rectify, or erase any personal data we may hold. If you would like to exercise any of these rights, please contact us:
Address: 1301 West Industrial Blvd., Round Rock, TX 78681
Phone: 512-928-8000
If you are unhappy with how we have handled your personal data you can contact the Information Commissioner’s Office.
Where and how long we store your personal data
We store and process your personal data at Sundek’s corporate offices in Grand Prairie, Texas, and at other sites in the United States. We always store personal data in a secure environment to prevent unauthorized access.
We only store personal data for as long as necessary for the purposes it is used. We routinely clean our email newsletter list to remove inactive subscribers.
How we keep your personal data secure
We take the protection of your personal data seriously and may use external service providers to process personal data on our behalf. Secure agreements are in place to protect your data.
Where sensitive information (such as credit card data) is collected, it is encrypted and transmitted securely.
Only authorized employees have access to personally identifiable information, which is stored in a secure environment.
Sharing of your personal data
We will not share, sell, rent, or trade your personal information with third parties for marketing or promotional purposes. If required by law, we may release personal data to comply with legal proceedings.
SMS Terms of Service
By opting into SMS from a web form, you are agreeing to receive SMS messages from Sundek of Austin. This includes SMS messages for account notifications, customer support, and marketing. Message frequency varies. Message and data rates may apply. See our Privacy Policy at https://sundekaustin.com/privacy-policy/. Reply HELP for help or STOP to opt out at any time.
SMS Terms & Conditions
1. SMS Consent Communication
“The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.”
2. Types of SMS Communications
If you have consented to receive text messages from Sundek of Austin, you may receive messages related to the following specific examples:
- Marketing
- Account notifications
- Customer support
3. Message Frequency
Message frequency may vary.
4. Potential Fees for SMS Messaging
Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.
5. Opt-In Method
You may opt in to receive SMS messages from Sundek of Austin in the following ways:
- By submitting an online form
6. Opt-Out Method
You can opt out of receiving SMS messages at any time. To do so, simply reply “STOP” to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.
7. Help
If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at 512-928-8000.
8. Standard Messaging Disclosures
- Message and data rates may apply.
- You can opt out at any time by texting “STOP.”
- For assistance, text “HELP” or visit https://sundekaustin.com/privacy-policy/ for the privacy policy and Terms of Service.
- Message frequency may vary.
SMS Campaign Data & Non-Sharing Statement
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared, sold, or rented to any third parties or affiliates under any circumstances. You can opt out at any time by replying STOP to any message received.
Log files
Like most websites, log files are stored on the web server. Cookies may be used to remember visitor preferences. Review our Cookie Policy.
External links
If you use a link to leave our website, this Privacy Policy will no longer apply. Your browsing on other websites is subject to their policies.
Updates to this Policy
We keep this Privacy Policy updated to reflect changes in regulations or processing practices.
Updated August 2026